Privacy policy

Privacy Policy – Xitems

At Xitems, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store. By using our services, you agree to the practices described below.

1. Information We Collect
We may collect personal information that you provide directly to us, including your name, email address, phone number, billing and shipping address, and payment details when you place an order.
We also collect non-personal information such as your IP address, browser type, device information, and browsing behavior on our website to improve your experience.

2. How We Use Your Information
We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchases, inquiries, or support requests

  • Improve our website, products, and services

  • Send updates, promotional offers, or marketing communications (only if you opt-in)

  • Prevent fraudulent transactions and ensure platform security

3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, understand user behavior, and improve site performance.
You can choose to disable cookies through your browser settings, though this may affect certain features of the website.

4. Third-Party Services
We may use trusted third-party services to operate our business, such as payment processors, shipping partners, analytics providers, and marketing tools. These third parties may have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
We are not responsible for the privacy practices of external websites or services linked from our platform.

5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

6. Customer Rights
Depending on applicable laws, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Request restriction or object to certain data processing activities

To exercise any of these rights, please contact us using the details below.

7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

8. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

9. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Xitems
Address: Italy, messina, via antonello freri 16
Phone: +39 351 605 7527

By using our website, you consent to this Privacy Policy.