Terms of service

Terms of Service – Xitems

Welcome to Xitems. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by the following terms. Please read them carefully.

1. Account Terms
By using our website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian. You agree to provide accurate, complete, and current information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

2. Pricing and Payment
All prices listed on Xitems are displayed in the applicable currency and include VAT where required by Italian law, unless otherwise stated. We reserve the right to change prices at any time without prior notice.
Payments must be made in full at the time of purchase through our accepted payment methods. We use secure third-party payment processors to handle transactions.

3. Product Descriptions
We strive to ensure that all product descriptions, images, and details are accurate and up to date. However, we do not guarantee that all information is error-free, complete, or current.
If a product differs materially from its description, your sole remedy is to return it in accordance with our return policy.

4. Order Acceptance
All orders placed through Xitems are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or product unavailability.
If your order is canceled after payment, you will receive a full refund.

5. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times are estimates and may vary depending on location and external factors.
Xitems is not responsible for delays caused by couriers, customs, or unforeseen circumstances. Risk of loss passes to you upon delivery of the product.

6. Returns and Refunds
Customers have the right to request returns and refunds in accordance with applicable Italian consumer protection laws.
Items must be returned in their original condition within the specified return period. Refunds will be processed after inspection of the returned goods. Shipping costs may be non-refundable unless the return is due to our error.

7. Prohibited Uses
You agree not to use our website or services for any unlawful or unauthorized purpose. Prohibited activities include, but are not limited to:

  • Violating any applicable laws or regulations

  • Infringing on intellectual property rights

  • Transmitting malicious software or harmful code

  • Engaging in fraudulent or misleading activities

8. Limitation of Liability
To the fullest extent permitted by law, Xitems shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Our total liability shall not exceed the amount paid by you for the purchased product giving rise to the claim.

9. Governing Law
These Terms of Service and any disputes arising from them shall be governed by and construed in accordance with the laws of Italy.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Italy.

10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective upon posting on this page.

11. Contact Information
If you have any questions about these Terms, please contact us:

Xitems
Address: Italy, Messina, via Antonello Freri 16
Phone: +39 351 605 7527

By using our website, you acknowledge that you have read, understood, and agree to these Terms of Service.